Shipping service providers with free software & support
We specialise in domestic and international shipping, offering services for parcels, freight, pallets, and documents. Benefit from our exceptional customer support and real-time tracking to streamline your logistics.
Contact our Birmingham, Oldbury team today to optimise your shipping needs and elevate your business operations.
Reliable courier and logistics services in Birmingham, Oldbury
While operating nationally, we pride ourselves on providing local support to businesses across Birmingham, Oldbury, West Midlands and other areas.
We provide a comprehensive range of shipping options from express parcels to air freight. Our advanced online portal simplifies your shipping process, offering instant quotes and seamless booking with major carriers like UPS, DHL, FedEx, TNT and Evri.
Enjoy significant savings through our bulk buying power and access dedicated support whenever needed.
Elevate your logistics strategy with our efficient and cost-effective solutions. Reach out now to discover how we can support your business growth.
Testimonials
Join Over 3,000 Customers
We recently had the opportunity to attend a demo session with Antonia Holden, and it was incredibly insightful.…
Very good service. The quick comparison between all the major couriers is very useful, and Chet and the…
So far I have had a good experience with using World Option for a couple of years now.…
Been using word options for years , 10/10 service , competitive rates , professional , easy to use…
We have been using World Options for a few years now and I cannot recommend them highly enough!…
Having worked with World Options for several years, I have no qualms about highly recommending the conscientious service…
The personal help and assistance, regardless of final mile carrier, is very good and much appreciated.
Steve from the Weymouth franchise has been fantastic, always there to help, nothing too much trouble. I’m really…
Great service and support from world options. Great service and support from world options and clear instructions shared…
We work very closely with Tom Kennedy at World Options and have been using them for all of…
Amazing service. I’ve been using World Options for 7 years. excellent broker. excellent service. wonderful account manager Antonia.…
I have been helped with our shipping for 8 years by Simon Douglas and Iain Hesketh. These guys…
We have been working together for years, always give the best advice, great rates and how great it…
Been working with Stephen at Weymouth Franchise for a few years and wouldn’t look elsewhere. Always available on…
Since employing World Options Ltd. I have had the most amazing service in 25 years of exporting books…
Stephen Hingley has been managing all my logistics for almost 2years. His passion for the industry shows in…
We’ve been working with World Options for years now, and their service has been nothing short of exceptional.…
Great service, much better than dealing directly with couriers when things go wrong. Alex is a star and…
Anthony S, our rep at World Options is great! We’ve been working for quite some time and I…
Worked with a certain courier on and off for the past two years, and whilst their prices were…
Our Carrier Partners
Collection Available - Fully Trackable - Drop Off Available
How Can World Options Help Your Business?
World Options has designed a unique online portal that allows you to ship international and domestic shipments, as well as connecting to your e-commerce website – simplifying your shipping process.
We provide unbeatable customer service by assigning you a dedicated account manager once you open an account with us, meaning you always have access to support when you need it.
The unique shipping software provides your business with instant comparison quotes with world-leading carriers and hauliers such as UPS, DHL, Evri, and FedEx, along with haulage networks and individual freight companies who can deal with much larger shipments. We also have same day dedicated bikes, vans, and trucks covering the UK and Europe, for those shipments that need to be delivered in the quickest possible time frame.
The Benefits
By partnering with World Options, you can take advantage of the many benefits
of our innovative shipping software, including:
Ship with the world’s largest carriers, such as UPS, Fedex, DHL Parcel, Evri and TNT.
Access competitive business courier rates, even if you consider yourself a low-volume business, as we harness the power of bulk buying.
Compare multiple shipping quotes and book them through our industry leading portal.
Choose from flexible delivery services, to suit your business needs.
Get support from our dedicated customer service.
Access real-time tracking information across the globe.
Our Services
Ship anything from an envelope to a continaer
Looking After Your Account…
Jas Ganger
Tell us about yourself
My name is Jas and I am a World Options partner based in West Bromwich. We have a small dedicated team which allows us to focus on our customers and deliver excellent customer experience. I have worked in the parcel industry for over 20 years and decided to become a partner 2 years ago. Outside work, I love spending quality time with my wife and children as well as playing football and going to the gym.
What makes you passionate about your business?
It was a dream to open a shipping business and use my experience in the industry to serve customers. I’m passionate about delivering excellent service to our customers and enjoy the challenges each day brings. Our customers depend on us to provide a hassle-free service and I’m passionate about meeting their expectations and beyond.
How do you feel your offering makes a difference? How do you stand out as a World Options partner?
We aim to exceed expectation at every giving opportunity and go the extra mile for our customers. Delivering excellent customer service is at the heart of our business as we know how important that is to our customers. We have a dedicated Account Management and Customer Service team who are ready to help our customers when they needs us.
Can you detail your service offering? How do you help your customers?
We try to understand our customers’ needs from the beginning so we can tailor their requirements. We know each customer is different therefore we try make our service as personal as possible. We also support our customers by having a dedicated customer service champion who proactively monitors our customer’s shipments to make sure everything runs smoothly for them, We support in every area from quoting on shipments to IT set up support.
What kind of experience did you have before becoming a World Options partner?
I have always worked in the parcel industry from the age of 19. I started off delivering parcel as a courier then moved into Telesales and Account Management for DPD Group UK. I then spent the last 18 years as a Strategic Account Manager looking after the Top 50 Accounts for DPD Group. This involved managing relationships with major UK retailers such as Halfords and AO.com to name a few.
What do you feel is key to the success of your business?
Customer Service is key to the success of our business. We value every single customer and try to exceed expectations at every opportunity. Therefore, our top priority will always be our customers and giving them the best service money can buy.
How do you go the extra mile for your customers?
There are many ways go the extra mile for our customers. We build strong relationships from the start and maintain them by always being there for them when needed. Our customers know they can trust us and ask for advice on all aspects of shipping. We maintain regular contact and keep our clients updated on industry updates that may affect them. We also welcome feedback from our customers and ask them how we can improve, as we focus on building successful partnerships with all our clients.
What Our Customers have to say
“Before coming to World Options, we were having problems with customer support when shipping magazines overseas and just could not get the help when we needed it. Our Magento website was only set up to send 1 or 2 magazines with Royal Mail, so we knew we were losing business online.
Chet at World Options made things so much easier, they are always there for advice and provide a quick response to our queries. Chet worked with our website developers to integrate our website with World Options. We also managed to reduce our spend on shipping so we can sell more to our retail and wholesale clients. We have been with World Options since October 2020 and have not looked back since.”
“We distribute weed control equipment and spare parts worldwide. We previously had 2 accounts for shipping, one to Europe, one for the rest of the World. By switching we saved around 19% on our courier costs and have a single World Options account for both Europe and beyond.
We have been with World Options for over 3 years. Whenever we have a query with shipping, the World Options team is always available to support. Navigating through Brexit was made easy as the Portal IT updates and the advice that were given was timely and helpful.
We particularly like the World Options 154 support service, having the daily checks of all of our bookings and the proactive management of issues allows our goods to keep moving. Direct access to a dedicated support team is great.“
“We came to World Options as we had problems with our previous courier service and the cost of shipping was high. With World Options we can speak to a real person, and the 154 support team is always responsive to our needs. Our business has grown over the years and we have managed to stay competitive in cost and deliver a great service to our customers. We have been using World Options for around 5 years now, for us, it’s not all about price – service and reliability are equally important.”
Contact Us
If you would like to take back control of your shipping and simplify the entire logistical process; get in contact with us today. Complete the online contact form to be phoned back at a time that is convenient to you.