Consequential loss refers to the loss of goods or services resulting from a contractor failing to carry out a requested task. In terms of shipping deliveries, consequential loss is often used by customers claiming loss due to the carrier’s failure to deliver the goods, or delayed delivery of goods or the loss or damage of goods which then resulted in the customer incurring additional costs, such as: loss of business, loss of contract, loss of earnings etc.
The customer would be required to provide proof that they had incurred additional costs or loss of business because to the carrier’s failures.
