Enhanced cover is a facility which provides compensation to shippers when goods are lost, stolen or damaged during transport. Most carriers set a maximum liability amount (eg: £100) which means that if a package is damaged or lost, the carrier will compensate a shipper up to that amount.
Enhanced cover claims are processed based on the Terms & Conditions set by the carrier shipping the goods.
Pallex Claims
The excess on claims with Pallex is £100 therefore we will only process claims over £100.