Support tickets allow customers the ability to digitally request help or assistance to a service provider through a support tickets software system. World Options have a support tickets feature in the World Options online shipping portal which helps customers contact us about a shipping or invoice query quickly without having to call. Customers can request support by raising a new Shipping Query Support Ticket or Invoice Query Support Ticket in an instant and a member of the team will be allocated to help resolve the query within a certain time frame.
